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  • A bank transaction is not the same thing as a receipt.

    A bank transaction is not the same thing as a receipt.

    Your bank feed says: “AMAZON £47.83” Helpful. Was it packaging? Printer ink? Stock? A new label printer? Something for the office? Or something you absolutely did not mean to buy using the business card? Your bookkeeping software cannot always tell the difference. If you run an ecommerce business through Etsy, Shopify or Amazon, keeping the…

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  • A chargeback is not just a refund wearing a scarier outfit.

    A chargeback is not just a refund wearing a scarier outfit.

    When a customer raises a chargeback, money can disappear from your account before you have even finished saying, “Hang on, what happened there?” If you sell through Shopify, Amazon, Etsy or another ecommerce platform, chargebacks need to be tracked properly because there can be more than one transaction involved. You may have: 💷 The original…

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  • Gift cards are not sales the moment they are bought.

    Gift cards are not sales the moment they are bought.

    That £50 gift card may feel like a lovely little win. Money in the bank. Customer happy. You are already mentally spending it on stock. But from a bookkeeping point of view, the sale usually happens when the customer actually uses the gift card, not when they purchase it. Until then, your business still owes…

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  • Your payout is not the same thing as your sales.

    Your payout is not the same thing as your sales.

    This is one of those ecommerce bookkeeping traps that catches plenty of perfectly sensible business owners. You make £3,000 in sales. Amazon, Etsy or Shopify sends £2,540 to your bank. Cue the confused stare at the screen. The missing amount is usually not missing at all. It may include platform fees, payment charges, refunds, reserves,…

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  • "Will I actually be working with you?"

    "Will I actually be working with you?"

    Why work with me

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  • Running an e commerce business can feel like spinning plates.

    Running an e commerce business can feel like spinning plates.

    Orders arrive around the clock. Payments land in batches. Fees appear from every direction. VAT needs checking. Before long, bookkeeping becomes another job that nobody wanted. That is why choosing the right technology matters. When I work with e commerce businesses, I focus on creating a simple, connected system that removes unnecessary admin and provides…

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